Review generation and management for modern businesses
Trusted by local businesses to get more reviews, manage every one, and grow their reputation.
For local SMBs and agencies. From $39/mo, month-to-month. 14-day trial, no credit card.
Reviews are the cheapest advertising you have.
Get more reviews and manage every one, on Google, Facebook & Yelp.
Every review is a free ad a customer writes for you, and your competitor's reviews are doing the same for them. Most people decide where to go before they leave home. If you're not winning that decision, you're losing business you never see.
“GoodRep doubled our review volume in 60 days.”
Alex, Owner · Four Corners Dental
GoodRep pulls reviews and ratings from Google, Facebook, and Yelp into one live dashboard, so you can respond faster, boost scores, and prove ROI without juggling dozens of tabs. If you want a deeper playbook, the Where to Set Up Your Business Online, Why Online Reviews Matter, and Your Reviews Are the Cheapest Advertising You Have guides on the GoodRep blog walk through the full strategy.
What is online reputation management?
Online reputation management (ORM) is how a business actively shapes what people see in reviews, search, and social chatter, not just when something goes wrong, but week to week. GoodRep sits in the review and response lane: one inbox for Google, Facebook, and Yelp, with AI-assisted drafts so replies do not slip.
- Review management: monitor and respond on the major platforms.
- Response and engagement: public replies that show how the business handles feedback.
- Social listening: mentions and groups, not only tagged posts.
- Search presence: accurate profiles and content for branded search.
Read the full guide: definition, tactics, and the bottom line →
Recent from the blog
Guides on Google Business Profile, review responses, and choosing review software.
- Google
GBP Posts vs Reviews: What Actually Moves Customers
Posts signal freshness and promote offers. Reviews build the trust signal that drives clicks and calls. How to split limited owner time between the two.
- Reputation
Review Bombing: What to Do in the First 48 Hours
A coordinated burst of one-star reviews needs documentation, platform flags, one calm public reply, and rebuilt velocity, not a reply-by-reply comment war.
- Strategy
Your Reviews Are the Cheapest Advertising You Have
Reviews function as advertising with no media buy and no expiring budget. What that channel actually costs to win, and what losing it to a competitor costs in return.
- Tools
When a Single Location Does Not Need an Enterprise Review Suite
Enterprise reputation suites are built for hundreds of locations. What a one-location business can skip, what it should not, and the honest cost of oversized tools.
- Google
Do Google Review Photos Actually Help You Rank?
Owner photos complete the listing; customer review photos prove real visits. When photo reviews help Local Pack trust, when they are noise, and how to ask without gating.