Reputation management for modern businesses
Trusted by local businesses to manage reviews and grow their reputation.
For local SMBs and agencies. From $39/mo, month-to-month. 14-day trial, no credit card.
Turn reviews into predictable growth.
Review management for Google, Facebook & Yelp.
Customers often decide where to go before they leave home. If your listings on Google, Facebook, and Yelp are not winning that moment, you lose to competitors you never see.
“GoodRep doubled our review volume in 60 days.”
Alex, Owner · Four Corners Dental
GoodRep pulls reviews and ratings from Google, Facebook, and Yelp into one live dashboard, so you can respond faster, boost scores, and prove ROI without juggling dozens of tabs. If you want a deeper playbook, the Where to Set Up Your Business Online and Why Online Reviews Matter guides on the GoodRep blog walk through the full strategy.
What is online reputation management?
Online reputation management (ORM) is how a business actively shapes what people see in reviews, search, and social chatter, not just when something goes wrong, but week to week. GoodRep sits in the review and response lane: one inbox for Google, Facebook, and Yelp, with AI-assisted drafts so replies do not slip.
- Review management: monitor and respond on the major platforms.
- Response and engagement: public replies that show how the business handles feedback.
- Social listening: mentions and groups, not only tagged posts.
- Search presence: accurate profiles and content for branded search.
Read the full guide: definition, tactics, and the bottom line →
Recent from the blog
Guides on Google Business Profile, review responses, and choosing review software.
- Tools
When a Single Location Does Not Need an Enterprise Review Suite
Enterprise reputation suites are built for hundreds of locations. What a one-location business can skip, what it should not, and the honest cost of oversized tools.
- Google
Do Google Review Photos Actually Help You Rank?
Owner photos complete the listing; customer review photos prove real visits. When photo reviews help Local Pack trust, when they are noise, and how to ask without gating.
- Strategy
You Don't Need a GEO Package: What Google Actually Said About AI Search
Vendors are selling 'GEO' and 'AEO' packages for AI search. Google's own May 2026 guide says the special files, AI rewrites, and markup are unnecessary, and names what actually helps.
- Reputation
When a Review Won't Come Down: Living With One You Can't Remove
When removal has failed and the bad review is staying, how to respond, bury it with fresh volume, and extract the one real lesson it contains.
- Strategy
What's a Good Star Rating and Review Count for My Industry?
How to judge your review numbers honestly: the rating cliffs that change behavior, how much volume is 'enough,' and how to benchmark against your local competitors.