GoodRepPricing
Review management plans & pricing
Essential is $39/mo, month-to-month, no contract. Start a 14-day trial with no credit card, then upgrade when you add locations.
Start 14-day free trial
No credit card required. No contract. Cancel anytime.
SMS review requests are included in paid plans after customers opt in. Filing a number requires a paid subscription. The 14-day trial does not create a carrier registration.
Essential
$39/month
Single-location businesses
Up to 1 location
- 1 location
- Google, Facebook & Yelp (connect each)
- Unified review inbox
- AI reply drafts
- Weekly email digest
- Low-rated review alerts
- Email and SMS review requests & shareable links
- Review analytics & SEO health per location
- Competitor benchmarking (up to 3) & PDF report
Pro
$69/month
Includes Essential, plus
Up to 3 locations
- Up to 3 locations
- Monthly email reports
- Response rate tracking
- CSV export
- Deeper automation (alerts, auto-draft, monthly reports)
Agency
$199/month
Includes Pro, plus
Up to 10 locations
- Up to 10 locations
- White-label monthly reports
- Custom report branding
- Priority support
- Same email, SMS, and shareable review requests as Essential
Enterprise
$299/month
Includes Agency, plus
Up to 25 locations
- Up to 25 locations
- 10+ locations covered
- Same white-label & priority support
FAQ
- Is there a free trial?
- Yes. New signups get a 14-day free trial on Essential. No credit card required. You can upgrade to Pro, Agency, or Enterprise anytime from the Billing page.
- Is SMS included, or is it an add-on?
- SMS review requests are included in paid plans. After customers opt in and carriers approve your dedicated number (usually 1 to 5 business days), you can send texts from Automation. Filing a number requires a paid subscription. The 14-day trial does not create a carrier registration. Square POS still emails after a payment; POS SMS is not live yet.
- Can I switch plans later?
- Yes. From your dashboard, go to Billing to upgrade or downgrade. Changes take effect at the next billing cycle for downgrades.
- What counts as a location?
- Each business location you connect (Google, Facebook, or Yelp) counts as one location. A single physical store with a GBP listing and a Yelp listing is still one location if they reference the same place.
- How do I cancel?
- Go to Billing and click Cancel. You keep access until the end of your billing period. No contract, no questions asked.
- How does Yelp work in GoodRep?
- Yelp connects through Yelp’s Fusion API. GoodRep can import up to the three most recent reviews per business location (that’s what Yelp exposes in this API). Posting replies to Yelp from GoodRep is not available yet. Respond on Yelp directly. Google and Facebook support fuller review history and posting replies from GoodRep after you approve.